Privacy Policy

Last updated: July 1, 2026

GraySnout Co. ("we", "us", or "our") is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

Information We Collect

Order information: Name, billing/shipping address, email, phone number, payment details (processed securely — we never store full card numbers)
Account information: Email and password if you create an account
Device information: Browser type, IP address, pages visited — collected via cookies
Communications: Any emails or messages you send us

How We Use Your Information

To process and fulfill your orders
To send order confirmations and shipping updates
To respond to your questions and support requests
To send marketing emails (only if you opt in — unsubscribe anytime)
To improve our website and products

Sharing Your Information

We do not sell your personal information. We share it only with:

Shopify — our e-commerce platform (see Shopify's privacy policy)
Shipping carriers — to deliver your orders
Payment processors — to securely handle transactions
Email service providers — to send transactional and marketing emails

Cookies

We use cookies to remember your cart, understand how customers use our site, and show relevant ads. You can disable cookies in your browser settings, though some features may not work properly.